Terms and Condition
No Guarantee of Outcome & Limitation of Liability Clause
1. No Guarantee of Successful Application
The Client acknowledges and agrees that the Consultant provides advisory and support services only and does not guarantee, warrant, or represent that any aged care, CHSP, or related application will be approved, assessed favourably, or otherwise result in a successful outcome. All decisions relating to the approval or rejection of applications rest solely with the relevant government or regulatory authorities
2. Acceptance of Risk
By engaging the Consultant and proceeding with any application or related advisory process, the Client confirms their full understanding and acceptance that all applications carry inherent uncertainty and may be rejected in whole or in part. The Client voluntarily assumes all risks associated with the outcome of the application and acknowledges that unsuccessful results do not constitute fault, negligence, or failure on the part of the Consultant.
3. No Financial or Legal Responsibility for Unsuccessful Outcomes
The Consultant shall bear no financial, legal, or other liability arising from an unsuccessful application or from any decisions made by external government bodies or regulators. Under no circumstances shall the Consultant be responsible for reimbursing, refunding, or otherwise compensating the Client for any fees, expenses, or costs incurred in connection with the consultation, preparation, or submission of an application.
4. No Remedy or Recovery of Costs
The Client further acknowledges that no remedy, claim, or action shall be available to recover any fees, charges, disbursements, or associated costs paid to or through the Consultant, regardless of the application outcome. All fees paid are strictly for services rendered and are not contingent upon the approval or success of any application.
Service Agreement
•All the provision of this contract is applicable once a copy of this contract is signed by both parties.
•Under this agreement, you agree to fully comply with any changes that may require based on the standards /legislation or authority body’s requirements.
•You are under no obligation to accept the quotation.
•The termination of the concluded contract will be actioned according to clause 15 of T&C of this contract.
•This contract is for the provision of determining consultancy services. Client must be aware the consultancy does not guarantee the provision of a certificate, the issuing of a certificate is contingent upon approval from the NDIS Commission.
•Under this agreement, you are committed to making all necessary arrangements for:
A.the conduct of the assessment/audit stages that are determined in this contract, including provision for examining documentation and records and access to the relevant equipment, location(s), area(s), personnel, and client’s subcontractors.
B.investigation of complaints.
C.the participation of observers, if applicable.
• Both parties must fully comply with all applicable National Disability Scheme rules throughout
• Any change in the initial scope of the application will impact the final cost.
• Providers Consultant must be notified without delay in the occurrence of a serious incident or breach of regulation necessitating the involvement of the competent regulatory authority
• Providers Consultant shall be informed without delay of matters that may affect the management system’s capability to continue to fulfil the requirements of the NDIS Practice Standard. Here are some examples but not limited to:A. Significant changes to the legal, commercial, organizational status or ownership;
B. Significant changes to organization and management (e.g., key managerial, decision-making, or technical staff);
C. Significant changes to contact address and sites;
D. significant changes to the management system and processes;
E. Significant incidents and breach of legislation;
F. Significant complaints