- Level 49 8 Parramatta Square ,
Parramatta 2150
Privacy and Confidentiality of Providers and Individuals
Introduction
1.1 Providers Consultancy is committed to protecting the privacy and confidentiality of providers and
individuals who engage with our services. This policy outlines our approach to handling and
safeguarding sensitive information to ensure compliance with applicable privacy laws and
regulations.
Scope
2.1 This policy applies to all employees, contractors, and third parties who have access to
confidential information within Providers Consultancy.
Definitions
3.1 Providers: Refers to individuals or organizations that seek assistance or consultancy services from
Providers Consultancy.
3.2 Individuals: Refers to any person who shares their personal or sensitive information with Providers Consultancy
3.2 Individuals: Refers to any person who shares their personal or sensitive information with Providers Consultancy
Privacy and Confidentiality Principles
4.1 Collection of Information:
4.1.1 Providers Consultancy will only collect information that is necessary and relevant to provide services and support to providers and individuals.
4.1.2 Information will be collected with the consent of the providers or individuals, and they will be informed about the purpose and use of the information.
4.2 Use and Disclosure of Information:
4.2.1 Providers Consultancy will use confidential information only for the purposes for which it was collected, unless consent has been obtained for an alternative use.
4.2.2 Confidential information will not be disclosed to third parties without the express consent of the providers or individuals, unless required by law.
4.3 Security Measures:
4.3.1 Providers Consultancy will implement appropriate technical and organizational measures to protect confidential information from unauthorized access, disclosure, alteration, or destruction.
4.3.2 Access to confidential information will be granted on a need-to-know basis, and employees and contractors will be trained on the importance of maintaining privacy and confidentiality.
4.4 Retention and Disposal:
4.4.1 Providers Consultancy will retain confidential information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws and regulations.
4.4.2 When confidential information is no longer required, it will be disposed of securely and in a manner that prevents unauthorized access or disclosure.
4.5 Breach Notification:
4.5.1 In the event of a privacy or confidentiality breach, Providers Consultancy will promptly investigate the incident, mitigate any harm, and take appropriate measures to prevent future breaches.
4.5.2 Providers and individuals affected by a breach will be notified in accordance with applicable laws and regulations.
4.1.1 Providers Consultancy will only collect information that is necessary and relevant to provide services and support to providers and individuals.
4.1.2 Information will be collected with the consent of the providers or individuals, and they will be informed about the purpose and use of the information.
4.2 Use and Disclosure of Information:
4.2.1 Providers Consultancy will use confidential information only for the purposes for which it was collected, unless consent has been obtained for an alternative use.
4.2.2 Confidential information will not be disclosed to third parties without the express consent of the providers or individuals, unless required by law.
4.3 Security Measures:
4.3.1 Providers Consultancy will implement appropriate technical and organizational measures to protect confidential information from unauthorized access, disclosure, alteration, or destruction.
4.3.2 Access to confidential information will be granted on a need-to-know basis, and employees and contractors will be trained on the importance of maintaining privacy and confidentiality.
4.4 Retention and Disposal:
4.4.1 Providers Consultancy will retain confidential information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws and regulations.
4.4.2 When confidential information is no longer required, it will be disposed of securely and in a manner that prevents unauthorized access or disclosure.
4.5 Breach Notification:
4.5.1 In the event of a privacy or confidentiality breach, Providers Consultancy will promptly investigate the incident, mitigate any harm, and take appropriate measures to prevent future breaches.
4.5.2 Providers and individuals affected by a breach will be notified in accordance with applicable laws and regulations.
Compliance Monitoring
5.1 Providers Consultancy will regularly review and assess its privacy and confidentiality practices to
ensure ongoing compliance with applicable laws and regulations.
5.2 Internal audits and reviews will be conducted to identify areas for improvement and address any non-compliance issues.
5.2 Internal audits and reviews will be conducted to identify areas for improvement and address any non-compliance issues.
Training and Awareness
6.1 Providers Consultancy will provide regular training and awareness programs to employees and
contractors to ensure they understand their responsibilities regarding privacy and confidentiality.
6.2 All employees and contractors will be required to acknowledge their understanding and compliance with this policy.
6.2 All employees and contractors will be required to acknowledge their understanding and compliance with this policy.
Policy Review
7.1 This policy will be reviewed and updated as necessary to reflect changes in privacy laws,
regulations, or organizational practices.
7.2 Providers Consultancy will communicate any revisions to employees, contractors, and relevant stakeholders.
7.2 Providers Consultancy will communicate any revisions to employees, contractors, and relevant stakeholders.
Contact Information
8.1 For any questions or concerns regarding privacy and confidentiality, please contact our Privacy
Officer at info@providersconsultant.com.au or 1300 1200 94.
By adhering to this policy, Providers Consultancy aims to maintain the highest standards of privacy
and confidentiality in all our interactions with providers and individuals